DWP Connect

1. Information We Collect

The application may collect the following information to provide secure access and app functionality:

Personal Information

• User name
• Mobile number
• Employee or dealer identification
• Branch or dealer association
• Login credentials (for authentication)

Sales & Transaction Data

• Retail sales records
• Product serial numbers
• Incentive claims
• Sales performance data
• Transaction and approval history

Device & Technical Information

• Device type
• Operating system version
• Application version
• Device identifiers (for security and authentication)

2. How We Use the Information

The collected information is used strictly for operational and administrative purposes, including:

• User authentication and role-based access control
• Recording and managing sale entries
• Processing incentive claims and wallet operations
• Managing approval workflows and status updates
• Sending notifications and important updates
• Security monitoring and compliance reporting

We do not sell, rent, or trade user information to third parties.

3. Data Security

We implement appropriate security measures to protect information, such as:

• Secure authentication mechanisms
• Role-based access control
• Encrypted communication where applicable
• Audit logs and monitoring
• Controlled administrative access

These safeguards help prevent unauthorized access, misuse, alteration, and disclosure of information.

4. Data Sharing

User information may be accessed only by authorized personnel for legitimate operational purposes.

Information may be shared with:

• Authorized internal departments
• System administrators
• Compliance or audit teams when required

We do not share personal information with external parties except where required by law or regulatory obligations.

5. Data Retention

Information is retained only as long as needed for operational, compliance, auditing, and reporting purposes, according to internal policies and applicable legal requirements.

6. User Responsibilities

Users are responsible for:

• Maintaining confidentiality of login credentials
• Using the application only for authorized business purposes
• Submitting accurate and correct information

Unauthorized use may result in access suspension or disciplinary action as per organizational policy.

7. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be published on this page and/or communicated through official internal channels.

8. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

• DWP Group — MIS Department
• Email: mis@dwp.com.pk
• Address: DWP Group, Pakistan